Returns & Exchanges

At DC4 Berlin, we want you to be fully satisfied with your high-quality denim and apparel. You may return any unworn, unwashed items with original tags attached within 14 days of delivery for a full refund or exchange.

Return Process

• 1.
  Notify Our Team

  Send an email to our support team with your order number and the reason for your return to receive a return authorization.

• 2.
  Prepare the Package

  Carefully pack the items in their original packaging, ensuring all labels and protective materials are intact to prevent damage during transit.

• 3.
  Ship the Item

  Send the package to our Berlin storefront using a tracked shipping service; please note that customers are responsible for return shipping costs.

• 4.
  Inspection and Refund

  Once we receive and inspect your items, we will process your refund or exchange within 5-7 business days to your original payment method.